#1 Loan Officer Jennifer Ballheimer of Mortgage Financial Services

CEO of SocialSurvey, Scott Harris, virtually sits down with Jennifer BallHeimer, the #1 Loan Officer in the US for Customer Satisfaction, to discuss her ability to provide consistently ‘WOW’ customer experience (view full list of winners). With an average star rating of 4.97 across 195 reviews, it’s needless to say that Jennifer creates WOW for […]

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Experience2020 is Now a Virtual Event

SocialSurvey recently announced our annual Create WOW Summit is changing its name to Experience2020 and going virtual. While Experience2020 has a much broader CX focus than the Create WOW Summit, there will still be plenty of focus on SocialSurvey and our experience platform. You won’t want to miss the numerous sessions we have planned this […]

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5 Ways to Improve Your Google My Business in 30 Days

Google runs the cyber world. They are the number one search-engine by a landslide, with over 70% of the search market share.¹ They offer a free tool, called Google My Business (GMB), geared to help companies optimize their online visibility. We will share our top 5 hacks on how to improve your Google My Business […]

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Why does Customer Experience Matter?

With thousands of options at their fingertips, customers hold all the power. While the quality of your product is important, 81% of companies find the biggest differentiator for business is customer experience (CX).¹ To build brand loyalty and receive public praise, make your customers feel valued throughout the entire customer’s journey. Not only does a […]

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SocialSurvey Named Runner-up Winner at futuRE Pitch Battle

futuRE event with Keller Williams SocialSurvey

SAN RAMON, Calif., Dec. 12, 2019—SocialSurvey was named a Pitch Battle Runner-up and Category Winner in Search at futuRE, an invitation-only real estate technology pitch battle. Powered by Keller Williams, the world’s largest real estate technology franchise by agent count, the event was created as a forum for real estate agents and leaders to work […]

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SocialSurvey and Easy Mortgage Apps Announce Integration

Easy Mortgage Apps and SocialSurvey Integration

With the average person now spending over four hours a day on their mobile device, companies need to reconsider how they are best reaching their consumers.  Easy Mortgage Apps is an enterprise solution for today’s modern lender, creating an ultimate lending ecosystem branded for mortgage companies, with transparent communication and access. And now, the user […]

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Scott Harris Interviewed by Don & Gino Radio Show

Scott Harris on the Don & Gino Radio Show.

In September, CEO of SocialSurvey Scott Harris sat down with Don Goettling and Gino Fronti of “The Don & Gino Real Estate and Finance Radio Show.” The latter two are Area Managers at Finance of America Mortgage, who spoke with Harris at SocialSurvey’s annual marketing and culture conference, the Create WOW Summit.  The 2019 theme […]

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Insurance Customer Experience Management has Evolved

We are WOW’ed to be recognized by Insurance CIO Outlook in their annual listing of Top 10 InsurTech startups that are impacting the industry. See what they wrote for the October 2019 digital magazine:  In the wake of new technologies and automation, insurance companies’ customers are a proven marketing asset that drives new businesses and […]

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SocialSurvey and LendingTree Announce Integration

SAN RAMON, CALIF.—A leading reputation management solution provider SocialSurvey announced that they have integrated with LendingTree, the mortgage industry’s largest online lending marketplace. LendingTree connects borrowers with multiple lenders so they can find the best loans, credit cards, deposit accounts, insurance and more. LendingTree allows borrowers to shop and compare competitive rates and terms across […]

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Insurance Brand WINS Local Business

Fusco & Orsini Insurance Services is a prime example of a company that’s winning on Google. They’re a locally-owned, independent insurance agency located in San Diego—a big, competitive market—and yet, they often come to the top of the Google search results.   How are Fusco & Orsini able to manage this? Because they’re powered by SocialSurvey. […]

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