2016 Top 25 Mortgage Loan Originator for Customer Satisfaction: Corey Perez

Social Survey has declared Corey Perez one of the Top 25 Loan Officers in America. He achieves an overall 5 star rating among a growing 83 reviews, landing him within the top 1% of loan officers for customer satisfaction. Through his constant contact with the customers, along with his emphasis on honesty and reliability, Corey has built up a successful loan office in Portage.

Outside of work, Corey has another impressive skill set. In 1990, he was invited to play football for the Michigan State Spartans after helping his high school earn their first-ever playoff and conference championship in 1988. His experience is reflected in the coaching he does for youth sports activities today, including football, flag football, basketball, baseball, and soccer in his spare time. Corey also enjoys playing golf with his beautiful wife, of 12 years, and 2 youngest kids.

With a niche for making the complicated process of originating and closing loans simple, Corey offers value to his new and old customers. Congratulation to Corey for great customer satisfaction, and earning a place among the top 25 originators in the country in 2016.

I believe Corey evaluates each potential clients situation and cares to take the time to identify what’s right and what needs attention to be able to get the best home loan possible. I can testify that without his help and the time he took to help us we’d still be renting today. Having said that I strongly would recommend Diamond. mortgage and Corey to anyone seeking help in getting a home loan!!

Reviewed by Deno C. / September 2017

What activities do you do to retain your customers and earn referrals?

The number 1 thing I do is follow thru on my promises. If you get a promise from me, you can expect results… I make sure that I’m giving undivided attention to my customers and listen to them closely. I also ask them a lot of “server” type questions. How are we doing? Is there anything we can improve? Do you like how it’s going?

The process of originating and closing loans is complicated. How are you able to make it easy and seamless for your clients?

I make sure to contact my client regularly and offer help with paperwork and explanations for complicated matters.

The number 1 thing I do is follow thru on my promises. If you get a promise from me, you can expect results.

Is there anything else you would like to share with other loan originators. Tips? Words of wisdom? Advice?

Follow thru on your promises. Learn something new daily. Never pretend to know everything…you don’t.

What does your current lender do that helps you be successful?

They give me the freedom to run my business my way while providing guidance to improve in all areas of operation.

I have worked with Chris on a few transactions. As a Realtor, having a GREAT lender during a transaction makes all the difference! Chris is extremely professional, communicates well and provides top-notch service. I have no hesitation on referring my clients to him as I know he will get the job done with no issues, close on time and provide first class service!

Reviewed by Tyler L. / September 2017

Article Written By Rebecca Harris