SocialSurvey ranks participants based on a weighted combination of completion percentage, star rating, and number of reviews from 2018.
    • Any loan officer or mortgage company operating in the United States.
    • All SocialSurvey customers are automatically entered.
    • Loan Officers must have an automated way of requesting feedback from all of your borrowers, including the “likely to refer” (NPS) question.
    • Minimum response rate of 40%
    • Validation will be required.
    • There is no cost to enter.

    You will be required to enter your name and email. When we receive your submission we will follow up. Be prepared with the information below.

    Loan Officers:

    • Loan officer name
    • Loan officer email
    • NMLS ID
    • Company name
    • Number of closed loans in 2018
    • Number of surveys sent
    • Number of reviews collected
    • Completion rating
    • Average rating
    • Specify which automated system used to collect reviews (i.e., SocialSurvey, Birdeye, etc.)

    Mortgage Companies:

    • Company name
    • POC Email
    • Please provide employee names, with emails and departments
    • NMLS ID#
    • Specify which automated system you use to collect reviews with proof of surveyed transactions (i.e. Birdeye, other examples???? etc.)
      • Company’s total # closed loans throughout 2018
      • Total # of verified surveys sent
      • Total # of verified surveys completed/reviews collected
      • Completion percentage (determined by # sent vs received)

    All SocialSurvey customers are automatically entered.

    • Do NOT include any personal customer information such as customer name, email, address, social security number or DOB.
    • All submissions are private
    • Any data captured will not be distributed